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View 4.6 - Windows 7 VM will not detect second display

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I've been trying to resolve this issue for the last few days, any help would be appreciated.  We are currently running View 4.6 with composer and Windows 7.  We have a WIndows 7 parent image that a VAR set us up one; I am currently trying to create a new parent image to be used with the production floating pool we will eventually deploy.

 

On a vanilla install of WIndows 7 Pro, after installing VM Ware Tools and the View 4.6 Agent, I am unable to get the VM to actually display on dual monitors.  This is with both the fat windows client on a XP machine connected to dual monitors, and a WYSE thin client connected to dual monitors.

 

The test pool with the original Win 7 parent works with dual monitors fine.

 

The new parent does not.

 

I am using PCOIP, I have tried with the WDDM and the SVGA II driver, both to no avail.  In the new pool, I have the "max monitor" setting set to "2".

 

In both instances, when going to the "screen resolution" setting in Win 7, I see the single monitor with its settings blacked out, and the second monitor is not detected.

 

When logging in to the pool with the old parent image, I see both monitors with their settings blacked out, and it works fine.

 

What am I missing with my new parent image?

 

ps.  I tried creating the new parent image directly on ESXi, and also on Workstation and then converted to ESXi ...


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